Privacy Policy

Information We Collect

When you register at Richard Casino we ask for identifiers such as full name, date of birth, residential address, email, and a verified contact number. These details support compliance with our Curaçao and Anjouan licensing obligations.

Transactional information including deposits, withdrawals, wagering patterns, and bonus participation is recorded as part of standard financial bookkeeping and anti-money-laundering monitoring.

Device fingerprints, IP addresses, browser type, and approximate geolocation are captured passively to safeguard the platform against fraudulent access and unauthorised account takeovers.

Purposes of Processing

Personal data fuels the everyday running of your account: authenticating logins, crediting winnings, distributing promotional rewards, and providing responsive customer assistance whenever you need it.

Regulatory reporting, age verification, source-of-funds checks, and the prevention of underage or prohibited play all rely on the lawful processing of identifying documents you submit during KYC.

With your explicit opt-in consent, we may send tailored communications about tournaments, seasonal campaigns, or new game launches. You can withdraw consent at any moment from the preferences panel.

Sharing With Third Parties

Selected service providers — including payment processors, identity verification vendors, game studios, and cloud hosting partners — receive only the information strictly necessary to perform their contractual function.

Regulators, financial intelligence units, or courts may receive disclosures when a binding legal order requires us to do so. We never sell account information to advertising brokers or unrelated commercial parties.

Storage, Security, and Cross-Border Transfers

Encryption in transit, encryption at rest, segregated production environments, and routine penetration testing form the backbone of our security architecture. Access to sensitive records is granted strictly on a need-to-know basis.

Because our infrastructure spans multiple jurisdictions, some processing may occur outside Australia. Standard contractual clauses or equivalent safeguards govern every cross-border movement of your information.

Your Rights and Choices

Australian players benefit from the protections of the Privacy Act 1988 and the Australian Privacy Principles. You may ask for a copy of the data held about you, request corrections, or initiate erasure where retention is no longer compulsory.

Requests are typically processed within thirty calendar days. We may ask for additional identity confirmation before releasing or amending records to prevent impersonation attempts.